Support

We read everything and answer truthfully, including when something broke.

Get help

• Use the support link on the ActionConfirm Google Workspace™ Marketplace listing.
• Include the document title and roughly when the problem happened. Never include recipient email addresses or confirmation links. We don’t need them and can’t use them.

Common questions

A recipient never got the email

Open ActionConfirm on the document. The status view shows truthful per-item delivery state (delivered, failed, or unknown), not guesses. Failed items can be intentionally resent.

Something synced incorrectly to my document

ActionConfirm only ever writes inside its own clearly-labeled section and never modifies your original notes. If a write fails partway, the status view tells you. Retry is safe and never duplicates the section.

Delete my data

Contact us as above and we will delete your account, documents, batches, and recipient responses.